Internal Sales/Stockperson (Trainee)
Full Time
Aberdeen
Salary commensurate with experience
DESCRIPTION
We are looking for a Trainee Internal Sales/Storeperson at our Aberdeen branch. This is a hands-on role where you will play a key part in the day-to-day operations.
We are looking for a good team player, able to work effectively under pressure, who is looking for a challenge.
Operating under the direction of the manager and always maintaining the highest standards of Health & Safety throughout, your duties will involve handling all stock receiving, dispatching while gaining valuable sales experience in the pump industry.
RESPONSIBILITIES
- Serving customers and dealing with enquiries from walk-ins, phone calls and email
- Ensure a high standard of service is provided to customers
- Providing customers with timely, accurate quotations
- Sales order processing includes order picking, processing and logistics fulfilment
- Receiving all deliveries and checking the goods received and follow up on any discrepancies
- Liaising with suppliers to check on the progress of existing orders and expedite late orders
- Provide advice and guidance to customers in the correct selection of products and/or services
- Assist in obtaining regular customer feedback
- Manage customers complaints in a timely and professional manner
- Maximize the product/service offering to existing customers including upselling
- Updating customer records in the company’s database as required
- Maintain a safe site, reporting any accidents or potential risks to management
- Maintain all documentation for the purpose of auditing
REQUIREMENTS
Skills / Attributes:
- Excellent written and verbal communication skills
- A confident and determined approach with a keen interest in selling
- A high degree of self-motivation and drive the ability to work both independently and as part of a team
- Using good judgment and professionalism to build relationships with customers and colleagues
- Good time management: the ability to use your time wisely and efficiently
- Accountability and honesty in communication with colleagues
- Calm and considered approach to working under pressure
- Enjoy working in a busy and energetic environment
- Excellent computer skills
- Able and willing to carry out manual lifting tasks
- Excellent planning and organisation skills
- Sharing ideas, challenges, and successes with the team
